Heavenly Spa by Westin - Hilton Head Island 
Located in The Westin Hilton Head Island Resort & Spa · Two Grasslawn Avenue · Hilton Head Island · South Carolina  · 
United States · 
Phone: 843.681.1019 · 

Welcome to Heavenly Spa by Westin Hilton Head Island

this is a place
where scents free the mind
melodies inspire the spirit
and massage nourishes the soul
this is a place where your senses are your guide
in this place, everything else falls away
and all that's left is you

Amidst the palmetto lined boardwalks,
winding through lush gardens, serene
fountains and enchanting lagoons
rests a heavenly oasis.

hours of operation:
9:00am - 6:00pm (hours vary seasonally)

Follow these tips to receive the full benefits to Heavenly Spa by Westin:

take time
Give yourself plenty of time so you can enjoy the steam, sauna or women's whirlpool prior to your services. This will relax and warm the muscles, which will aid in the therapeutic benefits of all our treatments and services.

shower
A quick shower just before your massage or treatment is relaxing and washes off any salts, minerals or chemicals that could clog pores when mixed with oils or other treatment products.

treatment attire
Unless the service description specifies otherwise, it is customary to wear just your robe to your service. You will be given the opportunity to disrobe and cover yourself in privacy. Throughout your services, your body will be draped with linens and at no time during your treatment will you be fully exposed.

communicate
Prior to the start of your service, tell your therapist the areas you would like to focus on, and any areas to be avoided. During your service, let the therapist know if you feel any discomfort. Communication is the key to getting what you want out of your Heavenly Spa by Westin experience. Keep in mind that all bodywork is similar to exercise in that, lactic acid and other toxins are released from the muscles. This may cause some soreness for up to a few days.

let go
Close your eyes and allow your mind to be free. Breathe deeply and let the tension slip away with each breath. Remember, this is time for you.

reservations
We encourage our guests to schedule their appointments five to seven days in advance to ensure your preferred treatment or therapist is available. Preferences for male or female therapists should be requested at the time of the booking. All reservations must be secured with a major credit card and telephone number. To schedule your appointment(s), please call our guest service desk at 843-681-1019. Westin Hotel in-house guests touch 7519.

arrival and check-in procedure
For the optimal experience, we recommend that you arrive at least 30 minutes prior to your scheduled appointment time so that you may relax and enjoy our luxurious locker room and relaxation lounge amenities.

gratuities
For your convenience, a 20% gratuity will be added to all services.  Note, this gratuity is adjustable upon checkout, based on your satisfaction with services received. 

cancellation policy
Cancellations must be made 24 hours in advance of your appointment and 48 hours before any combination of services. A 50% charge will apply to all late cancellations. No shows will be charged in full.

late arrivals
Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive extension of scheduled appointments.

 
Heavenly Spa by Westin policies

Heavenly Spa by Westin gift certificates

Give the gift of priceless serenity and stress relief to someone you care about. Heavenly Spa by Westin gift certificates are perfect for any occasion and are available for individual treatments, spa or bridal packages or predetermined denominations.

Heavenly Spa by Westin retail and accessories

Take your spa experience home with a selection of unique and distinctive gifts. Share the experience with someone special with our custom gifts and spa packaging.

For more information, please call 843-681-1019.

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